Delivery Information

Important notice:
Due to current circumstances, there may be some delays in sending orders out. To ensure that we can continue to provide a consistent service, we have made adjustments to our dispatch service.

Express Delivery

At Gallop Equestrian, we offer an express delivery service to our UK mainland customers. This is for a speedy dispatch & delivery. Orders Taken with our Express service, when ordered before 15:00 will be dispatched from us the following day. If you order before 3pm Friday, your order will be delivered Tuesday. No deliveries are made on Bank Holidays or the day following a Bank Holiday.

Our express delivery service costs £25.00 for every £1000 NET worth of stock ordered.
If the order placed is below £300 NET, standard delivery charges of £11.00 apply.

Standard Delivery

Our standard delivery service works on a three to four day dispatch, with a next day delivery. If an order is placed on Monday, you will receive the order Thursday at the latest. Weekends are not counted in this dispatch period, so if an order is placed on Thursday, you can expect to receive it on Wednesday. No deliveries are made on Bank Holidays and they do not count in the dispatch period.

Charges for UK Mainland (excluding Scottish Highlands):
• Orders up to £300 (ex Vat) have a courier charge of £11.00.
• Orders over £300 (ex Vat) have FREE delivery

Charges to Northern Ireland, Channel Islands, Isle of Man & Isles of Scilly:
• All orders have a courier charge of £7.50 per box.(min £15.00)

Charges to The Republic of Ireland:
• All orders have a courier charge of £7.50 per box.(min £15.00)*

Free Delivery

If an order is placed with a NET value greater than £300, you become eligable for Free Delivery. Our free delivery works on the same terms as our standard delivery service:

Our standard delivery service works on a four to five day dispatch, with a next day delivery. If an order is placed on Monday, you will recieve the order Friday at the latest. Weekends are not counted in this dispatch period, so if an order is placed on Thursday, you can expect to recieve it on Wednesday. No deliveries are made on Bank Holidays and they do not count in the dispatch period.

International Delivery

Orders placed internationally work on a four to six day dispatch, with a two day delivery service. If an order is placed on Monday, you will recieve the order a week on Tuesday at the latest. Weekends are not counted in this dispatch period, so if an order is placed on Thursday, you can expect to recieve it on Friday the following week. No deliveries are made on Bank Holidays and they do not count in the dispatch period.

International Delivery charges and times vary, based on country and number of packages.

* Due to the effects of the UK leaving the European Union, orders will need to pass through customs in order to be sent to EU Member States and as such will now need more information confirmed before orders can be processed.

• We now require all EU customers to confirm with us their EORI number. Which may look like their VAT number but action will need to be taken by you to register for an EORI number in particular. If you are not sure if you are registered for an EORI number please use this website to check. https://ec.europa.eu/taxation_customs/dds2/eos/eori_validation.jsp?Lang=en

• In placing an order you as the recipient agree to bare any additional duties and fees that may arise from importing into your respective nation. Any order refused or denied by recipient at the border will incur a re-stocking charge to be used against any refunds or credit notes once parcels are returned and items are verified. We will not refund or credit carriage charges in this event. More information on our restocking charges can be found Here: https://www.gallopequestrian.com/index.php/terms/