"We", "us" and “the company” means Gallop Equestrian Limited "You" means the person using our services

International orders will be accepted subject to the payment of additional delivery charges.

Order details & Courier charge

We are strictly a wholesale business, our minimum order is £100 (ex. Vat). We reserve the right to accept or decline any order from any area in United Kingdom and outside United Kingdom.

Delivery Charges within Mainland UK:

• Orders up to £300 (ex Vat) have a courier charge of £7.95 for the first box, and £3.95 for every subsequent box.
• Orders over £300 (ex Vat) have FREE delivery
• Orders are sent by our couriers next day service (subject to area).

Delivery Charges to Northern Ireland:

• Orders up to £400 (ex Vat) have a courier charge of £17.95 for up to two boxes and an additional £7.95 for every subsequent box.
• Orders over £400 (ex Vat) have FREE delivery.
• Orders are sent by our couriers 2-3 day service.

Delivery Charges to The Republic of Ireland:

• Orders up to £500 (ex Vat) have a courier charge of £25.00 for up to two boxes and an additional £10.00 for every subsequent box.
• Orders over £500 (ex Vat) have FREE delivery.
• Orders are sent by our couriers 2-3 day service.

Charges outside the UK:

• All orders with a shipping address outside the UK will incur an extra charge for Postage & Packing. We will advise the additional charge once we have received your order enquiry.

Delivery Times & Dispatch Goods

Every effort will be made to fulfil promises of despatch and delivery to the address shown on the order but no liability for failure to do so can be accepted. Despatch will only be effected to the customer's own premises unless the company has specially agreed to the contrary. The company reserves the right to make delivery in instalments and, in this case, to tender a separate invoice in respect of each instalment.

We will aim to dispatch any orders placed before 12:00 noon within the same day. Orders placed after this time will aim to be dispatched on the following day (excluding sat/sun)

Damage/Loss in Transit

The company accepts no liability for any loss resulting from the customer's failure to comply with our carrier's requirements with respect to notification of damage, shortage, non delivery of goods.
Goods should be inspected on receipt and damage/shortages advised in writing to the carriers and ourselves within 3 days.
Non delivery must be advised in writing to the carriers and ourselves within 10 days of date of invoice.

Pricing and payment

All prices invoiced will be those ruling at the date of despatch.
Prices throughout the price list are quoted in Pounds Sterling, and payment can only be accepted in Pounds Sterling.
V.A.T. Packing and delivery costs will be added to the total price of your goods. Our preferred method of payment is BACS and Credit card.
Cheques are to be made payable to "Gallop Equestrian Limited" and will have to clear before the order can be dispatched, which may take up to 5 working days.
The company reserves the right to alter prices at any time prior to delivery.

Returns policy

We make every effort to ensure all goods are dispatched in excellent condition. However, should there be a problem or fault with any of our goods please return them to us in the original packing within seven days. It is recommended that you use a recorded delivery service as we cannot be held responsible for goods not received. You MUST express your wish to return the item by contacting us via email: contact@gallopequestrian.com or call us on 00 44(0)1902 454771.

A restocking charge will occur if there are no faults with the returned goods. The restocking charge will amount to 25% up to 30 days from delivery, and 50% over 30 days. Returns must be accompanied by the date of purchase & invoice number, without this information goods cannot be processed.

Privacy policy

We understand that privacy is important to you, and we promise to look after your personal information. Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act. We will not share or sell any information about you to any other party.

Health & Safety

In accordance with legislation under the Heath & Safety at Work Act 1972, Gallop Equestrian are unable to handle any horse clothing or equipment unless it is cleaned & dry.

Company information (Registered Office)

Gallop Equestrian is trading under:

Gallop Equestrian Limited
Marlborough Trading Estate
Cockshutts Lane
Wolverhampton
West Midlands
WV2 3NP
England. UK

Registered in England & Wales. Company Number: GB 729 559 095